Medical Tourism Facilities Certification Programs

Medical Tourism Certification Programs according ISO 22525 requirements –  the Standard is still under development – are the key answer to the continuous growing medical tourism market for Health Care Providers.

Swiss Approval certification body is preparing to deliver auditing services worldwide, assessing and validating the quality of medical service providers from the international patient and medical traveller perspective, based on International Standard ISO/DIS 22525:Tourism and Related Services- Medical Tourism, which is expected to be officially published, on December 2019.

For Hospitals, Clinics and Primary Care

The aim is to validate and optimise the hospital’s medical and non-clinical services for international patients within the hospital and for the post-treatment and discharge procedures. Primary care facilities (incl. medical centres, outpatient centres, etc.) play an important role in the treatment of travellers, tourists, expatriates, or residents since most for the medical problems of this group of patients can be resolved by primary care facilities.

For Dental practices and Clinics

For dental practices and clinics that intend to treat or already focus on dental tourists. The aim is to validate and optimise the dental clinic’s medical and non-clinical services for medical tourists including the complete patients’ care cycle before travelling abroad, at the dental clinic and for the post-treatment and post-discharge procedures including the follow-up.

For Rehabilitation facilities

• Acute care hospitals with rehabilitation facilities
• Rehabilitation centres for in- and outpatient rehabilitation
• Rehabilitation centres for in-patient rehabilitation
• Rehabilitation centres for out-patient rehabilitation

For Reproductive Clinics and Centers

For healthcare organizations that offer Cross-Border Reproductive Care (CBRC) and Assisted Reproductive Technologies (ART).

For Eye Clinics and Centers

For eye clinics that covers all modern eye care methodologies and treatments.

For Medical Travel Providers

For medical tourism companies (facilitators, medical travel coordinator, etc.) that provide services for patients that seek medical treatment abroad.


Medical Tourism Friendly Clinic Certification

For all the above categories of Health Care Providers, Swiss Approval Inspection and Certification Body, is constantly promoting the non accredited Medical Tourism Friendly Clinic [MTFC] certification, which is the Brand Certification of Swiss Approval International, strictly related to the management activities, for  handling of Medical Tourists or International Patients.

Medical Tourism Friendly Clinic [MTFC] certification process, is not a management system audit like the incoming standard ISO 22525, but just a service assessment process, based on Mystery Shopping or Scheduled Audits or combination of them, focus on handling of Medical Tourists or International Patients in terms of Pricing and Invoicing, International Patient Service, After Service Delivery Support, Responsiveness, Quality and Safety.

It is a distinction of the quality of health care providers, at international level.